Frequently Asked Questions

Medicare, Medicaid, and most private insurance companies provide coverage for durable medical equipment including power mobility equipment. If you are not sure whether or not your insurance provides such coverage, we will contact your insurance company for you and find out.

Most insurance companies will pay between 50% and 80% of a set allowable price for durable medical equipment such as motorized wheelchairs. The amount that your insurance company pays will depend in part on the type of equipment you need and the state in which you live.

Most secondary insurance providers will pay for what your primary insurance does not pay. If you don't have secondary insurance, or the cost would create a financial hardship, special consideration can be made.

Most insurance providers require your doctor to fill out a form that is called a Certificate of Medical Necessity. This form has several questions which assess your mobility. If he feels that you need power mobility equipment, he will fill out this form, and send it back to Freedom Home Medical with a written prescription and office visit notes which support your need for the equipment. Upon receiving these forms, Freedom Home Medical will submit them to your insurance company to find out if you qualify for coverage.

As an authorized provider, Freedom Home Medical will take care of all the paperwork for you. Once we have received your doctor's approval, we will send the necessary documentation to your insurance company for approval.

Our equipment specialists are trained to help you determine which equipment will be best for your height, weight, and intended use.

When you speak to a Freedom Home Medical representative, they will obtain the necessary information from you to do the following:

Our entire staff is knowledgeable and Freedom Home Medical handles all the necessary forms for the patient. Medicare may cover up to 80% of the cost for covered persons. Check Medicare and Other Insurance for more information. If you have supplemental insurance or HMO/PPO membership, it may cover the remaining 20%. The result: little or no out-of-pocket expense for qualifying patients.

Information on the entire line of products we distribute is found on the homepage of our website, or you can contact us and ask for a copy of our full-color product and feature catalogs. Medicare guidelines change from time to time and we monitor these changes. For a current list of ICD (International Classification of Disease) codes, contact one of our knowledgeable representatives. Coverage, of course, cannot be guaranteed until Medicare review is complete.